We are excited to announce the deployment of a new SIP Caller server region in Los Angeles, California, further strengthening our infrastructure across North America.

This new deployment represents our second server region in the United States and is part of our ongoing commitment to providing the best possible performance and reliability for SIP Caller customers around the world.

Lower Latency for the Western United States

As SIP Caller continues to grow, we constantly evaluate how to improve the experience for our customers. The new Los Angeles region has been strategically deployed to reduce network latency for organizations operating in:

• California
• Nevada
• Arizona
• Oregon
• Washington
• Utah
• Idaho
• Other western U.S. states

Customers located in these regions can now benefit from shorter network paths and faster response times when running campaigns through SIP Caller.

Why Latency Matters

For cloud-based dialers, network latency can have a direct impact on user experience and call performance. Lower latency helps:

• Reduce delays in campaign execution
• Enhance integration performance through APIs and webhooks
• Deliver a better overall experience for agents and administrators

By bringing SIP Caller infrastructure closer to our customers, we continue to optimize the platform for both reliability and performance.

Supporting Continued Growth

The deployment of the Los Angeles region follows our ongoing global expansion efforts, which have included new infrastructure deployments across multiple continents to support our growing network of partners and customers.

As more organizations adopt SIP Caller for outbound notification, predictive dialing, power dialing, and customer engagement campaigns, expanding our infrastructure remains a key priority.

Built for High Availability

Like our other regional deployments, the Los Angeles server region is designed to provide the reliability and scalability that SIP Caller customers expect. The new infrastructure helps distribute workloads more efficiently while maintaining the high availability standards required for mission-critical communication campaigns.

Looking Ahead

We are continuously investing in the SIP Caller platform and infrastructure to ensure customers have access to fast, reliable, and scalable services regardless of where they operate.

The addition of Los Angeles is another important step in our mission to provide a world-class cloud dialing platform for businesses, partners, and service providers worldwide.

Thank you to all our customers and partners for your continued trust and support as we keep expanding the SIP Caller ecosystem.