Take your business to the next level
Simple, intuitive interface
Define call flows and campaigns in a few clicks, and get insightful real time and historical reports with ease.
Use your own Phone System
We connect to your phone system as a remote extension, so you can leverage your existing infrastructure.
Feature rich
All what you need to esily define campaigns, interact with your customers, and get back information for your business.
Developed with security in mind
Login with Single Sign On, end to end encrypted calls, secured data centers, and much more.
Outbound calling campaigns easier than ever with SIP Caller
Why should I use SIP Caller
SIP Caller is different from other dialers. You don’t need to switch from your current phone system to a new environment to enjoy all the features we provide. SIP Caller connects to your Phone System as a remote extension, and makes calls using your own telephone lines.
Leverage your existing phone system - 3CX Phone System, FreePBX, Asterisk, Yeastar among others.
Define your campaigns in a few clicks.
Predictive Dialer or Power Dialer, your choice.
Unmatched features you won’t find in any other dialer.
Advantages of SIP Caller
SIP Caller provides a bunch of great features, which you can easily enable in a matter of minutes. You just need to configure the connection details for the extension you will use in your phone system, and SIP Caller will be ready to start making calls. Some advantages of SIP Caller:
Call using your own telephone lines. Your customers will see your phone number as the caller’s number. If they miss your call, and decide to call you back, they will reach out to you directly.
Perform different actions depending on whether the call is answered by a machine or a person.
Easily define what to do with the call. You can play a prompt, ask for DTMF input, or transfer the call to a queue in your phone system for further processing. Your agents can take the calls started by SIP Caller, at the point of the call flow you decide.
Track your campaigns
Understanding the progress of your campaigns is vital for your business. With SIP Caller you have all the information you need at your fingertips:
Progress of campaigns in real time, including the percentage of contacts made, the rate of calls answered, the number of successful and failed calls, the retries to be made, and the calls still pending.
The number of successful and unsuccessful calls in the last 24 hours.
Historical reports, with call by call detail, indicating the date and time of the call, the number called, the result of the call, and the options selected by the client, if any.
We make it easy
Creating outbound calling campaigns has never been easier! With SIP Caller you can create a campaign in 3 easy steps:
Configure the connection to your phone system.
Define the call flow using pre-defined templates or our visual designer.
Upload the numbers to call.
SIP Caller use cases
Appointment Reminder
Call your customers automatically, and ask them to confirm if they will attend the appointment they have with your company. SIP Caller can automatically record customer confirmation, or transfer the call to a queue to reschedule on a different date.
Debt Collection
SIP Caller can call your customers to inform them that they have an outstanding debt and offer a menu of options that allow the customer to learn about payment methods or be transferred to an operator to initiate the payment process.
Call Rating
Call your customers after they interacted with your Call Center, to get valuable feedback about how the agent that dealt with their case performed. Obtain detailed call by call reports.
Surveys
Surveys are a very powerful tool to gather information from your customers that help you improve your business. Call your customers and collect their feedback automatically, asking the number of questions you need.
Political Campaigns
Spread your campaign messages to hundreds of thousands voters in a few clicks. SIP Caller is the most effective way to broadcast your voice, and get reports about how people interacted with it.
Call Generation
Your outbound Call Center is the engine of your business. Improve your agents’ productivity providing calls connected to a person, automatically discarding those that are answered by an answering machine.
See SIP Caller in Action
What our users have to say
Quantum 360
CEO
In critical moments, technology makes a difference. During the recent passage of Hurricane Ernesto through Puerto Rico, Quantum faced the challenge of canceling and rescheduling essential medical services in record time.
Thanks to the predictive power of the SIP Caller dialer, we were able to contact more than 600 patients in less than 48 hours, managing the cancellation and rescheduling of appointments in an individualized, precise and timely manner. This significantly reduced the risk of exposure to the atmospheric phenomenon for patients and ensured effective communication in logistics management.
Without a doubt, this is a tool that we will implement in our standard communications operations.
Tri-Cities IT
Kody Love - Customer Relations
SIP Caller has completely transformed the way we manage communications within our organization. Its versatility is unmatched, offering a wide range of uses that seamlessly integrate with our existing systems. Whether it’s handling call campaigns, streamlining customer interactions, or integrating with third-party applications, SIP Caller does it all effortlessly. The user-friendly interface makes it accessible even for team members who aren’t tech-savvy, and the call quality is consistently crystal clear.
What truly sets SIP Caller apart, though, is its reliability and customization options, which allow us to tailor the platform to our unique needs. The robust analytics and reporting tools give us clear insights to help improve our strategies and as our business grows the scalability and flexibility ensure that it grows with us. Their support team is always responsive and knowledgeable, ensuring that we maximize the potential of this tool. I can confidently say SIP Caller is an invaluable asset for businesses of any size looking to enhance their communication strategy!
