Take your business to the next level
Simple, intuitive interface
Define call flows and campaigns in a few clicks, and get insightful real time and historical reports with ease.
Use your own Phone System
We connect to your phone system as a remote extension, so you can leverage your existing infrastructure.
Feature rich
All what you need to esily define campaigns, interact with your customers, and get back information for your business.
Developed with security in mind
Login with Single Sign On, end to end encrypted calls, secured data centers, and much more.
Outbound calling campaigns easier than ever with SIP Caller
Why should I use SIP Caller
SIP Caller is different from other dialers. You don’t need to switch from your current phone system to a new environment to enjoy all the features we provide. SIP Caller connects to your Phone System as a remote extension, and makes calls using your own telephone lines.
Leverage your existing phone system - 3CX Phone System, FreePBX, Asterisk, Yeastar among others.
Define your campaigns in a few clicks.
Predictive, Progressive or Power Dialer, your choice.
Unmatched features you won’t find in any other dialer.
Advantages of SIP Caller
SIP Caller provides a bunch of great features, which you can easily enable in a matter of minutes. You just need to configure the connection details for the extension you will use in your phone system, and SIP Caller will be ready to start making calls. Some advantages of SIP Caller:
Call using your own telephone lines. Your customers will see your phone number as the caller’s number. If they miss your call, and decide to call you back, they will reach out to you directly.
Perform different actions depending on whether the call is answered by a machine or a person.
Easily define what to do with the call. You can play a prompt, ask for DTMF input, or transfer the call to a queue in your phone system for further processing. Your agents can take the calls started by SIP Caller, at the point of the call flow you decide.
Track your campaigns
Understanding the progress of your campaigns is vital for your business. With SIP Caller you have all the information you need at your fingertips:
Progress of campaigns in real time, including the percentage of contacts made, the rate of calls answered, the number of successful and failed calls, the retries to be made, and the calls still pending.
The number of successful and unsuccessful calls in the last 24 hours.
Historical reports, with call by call detail, indicating the date and time of the call, the number called, the result of the call, and the options selected by the client, if any.
We make it easy
Creating outbound calling campaigns has never been easier! With SIP Caller you can create a campaign in 3 easy steps:
Configure the connection to your phone system.
Define the call flow using pre-defined templates or our visual designer.
Upload the numbers to call.
SIP Caller use cases
Appointment Reminder
Call your customers automatically, and ask them to confirm if they will attend the appointment they have with your company. SIP Caller can automatically record customer confirmation, or transfer the call to a queue to reschedule on a different date.
Debt Collection
SIP Caller can call your customers to inform them that they have an outstanding debt and offer a menu of options that allow the customer to learn about payment methods or be transferred to an operator to initiate the payment process.
Call Rating
Call your customers after they interacted with your Call Center, to get valuable feedback about how the agent that dealt with their case performed. Obtain detailed call by call reports.
Surveys
Surveys are a very powerful tool to gather information from your customers that help you improve your business. Call your customers and collect their feedback automatically, asking the number of questions you need.
Political Campaigns
Spread your campaign messages to hundreds of thousands voters in a few clicks. SIP Caller is the most effective way to broadcast your voice, and get reports about how people interacted with it.
Call Generation
Your outbound Call Center is the engine of your business. Improve your agents’ productivity providing calls connected to a person, automatically discarding those that are answered by an answering machine.
See SIP Caller in Action
What our users have to say
Trusted by users across the globe, see how SIP Caller is transforming their communications.
We tested the functionality that allows handling multiple phone numbers for a single customer within a campaign, and I am pleased to report that it worked very well for our purposes. This is a genuinely great and extremely useful addition to SIP Caller. Please accept my congratulations on deploying such a valuable feature.
We appreciate your team’s continued development efforts to enhance the platform.
Gregory Eid
Managing Director - Teledata ICT
At Lubritodo, the integration of SIP Caller has completely transformed our customer communication. Previously, promoting our products and coordinating our agents' schedules was a manual, slow, and difficult-to-manage process.
Today we have an automated, agile, and reliable system that allows us to make calls efficiently, send personalized messages, and maintain continuous follow-up. Thanks to SIP Caller, we have strengthened our connection with our clients, improving our productivity, the quality of our service, and the internal organization of our team.
Camila Calle
Communications Analyst - Lubritodo
At the Federico Lleras Dermatological Center, we have had an excellent experience since implementing SIP Caller solutions. Previously, coordinating calls with patients to invite them to our Dermatitis campaigns and workshops, pharmacy promotions, and specific pharmacy products was a manual process that required a lot of time and effort from the administrative and call center staff.
With SIP Caller, we've automated a large part of that process, reducing missed calls and improving our patients' punctuality. Communication is now smoother, faster, and more professional. It has undoubtedly represented a significant improvement in the center's efficiency and in our patients' satisfaction.
José Martín Campos Torres
IT Department - Centro Dermatológico Federico Lleras Acosta ESE
We’ve had the pleasure of working with SIP Caller now for over 12 months. In this time, we’ve onboarded many customers who are realising the value in the product, as we did when we became a SIP Caller Partner.
The entire SIP Caller team are fantastic to work with, very receptive to feedback and development of the platform is fast and high quality.
The toolset has evolved considerably, adapting to customer feedback and addressing new requirements as they arise. We’ve suggested several features for the dialler – and they’ve been implemented quickly and with no issues.
SIP Caller is the most powerful dialler solution we’ve seen – coupled with being intuitive and easy to use for non-technical individuals running and managing campaigns. The toolset and options SIP Caller provides means that the platform can be used for any type of campaign, from Sales, Data Collection, Appointment/Payment reminders – anything. The platform provides easy to use templates – which our customers love. It allows them to have a campaign up and running in minutes.
For those who have more complex requirements – the included Designer allows full customisation of your customers journey when contacted by the campaign.
Currently, I believe SIP Caller is the best solution available for creating, managing, and reporting on outbound telephony campaigns of any kind. Nothing currently comes close to the platform, and the team behind it.
Pete Sunday
Head of Technical Operations - Fuse 2
Metrotech’s technical and sales have been thrilled with the results provided by SIP Caller, which has strengthened our customer relationship with Debt Support even further.
The ability to utilise SIP Caller so easily with our 3CX services now allows our sales team to engage with more customers to explore future opportunities, confident in a positive outcome seen with Debt Support.
Joshua Armstrong
Operation Director - Metrotech Solutions
SIPCALLER.COM is an amazing product
We are a 3CX Titanium Partner based in Canada.
We have used other dialer solutions over the years. SIPCALLER.COM is the best product hands down in every way imaginable compared to everything else.
It is a full sip caller solution that has every feature you would want in a dialer. From AI Voice, API, Reports, Full Feature Set, Pricing and better technical support than you ever thought would be possible.
If you are looking for a dialing solution and use 3CX, then this is the product for you.
Jonathan Rapoport
President - Lifeline Total I.T. Solutions Inc
SIP Caller has completely transformed the way we manage communications within our organization. Its versatility is unmatched, offering a wide range of uses that seamlessly integrate with our existing systems. Whether it’s handling call campaigns, streamlining customer interactions, or integrating with third-party applications, SIP Caller does it all effortlessly. The user-friendly interface makes it accessible even for team members who aren’t tech-savvy, and the call quality is consistently crystal clear.
What truly sets SIP Caller apart, though, is its reliability and customization options, which allow us to tailor the platform to our unique needs. The robust analytics and reporting tools give us clear insights to help improve our strategies and as our business grows the scalability and flexibility ensure that it grows with us. Their support team is always responsive and knowledgeable, ensuring that we maximize the potential of this tool. I can confidently say SIP Caller is an invaluable asset for businesses of any size looking to enhance their communication strategy!
Kody Love
Tri-Cities IT - Customer Relations
In critical moments, technology makes a difference. During the recent passage of Hurricane Ernesto through Puerto Rico, Quantum faced the challenge of canceling and rescheduling essential medical services in record time.
Thanks to the predictive power of the SIP Caller dialer, we were able to contact more than 600 patients in less than 48 hours, managing the cancellation and rescheduling of appointments in an individualized, precise and timely manner. This significantly reduced the risk of exposure to the atmospheric phenomenon for patients and ensured effective communication in logistics management.
Without a doubt, this is a tool that we will implement in our standard communications operations.
Quantum 360
CEO
Product
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