Need help choosing your plan?
Answer some questions about how you will use SIP Caller. We will recommend the best plan for your organization.
Dialers
Do you need to transfer calls to your agents at any point during your callflows?
If you will transfer some calls to a queue of agents, it is recommended that you use the predictive dialer feature, so SIP Caller only makes calls when there are agents available to handle them.
Do you need to call your agents first and then your customers?
If you need that your agents are on the call from the very beginning, it is recommended that you use the progressive dialer feature.
Do you need to run campaigns without the intervention of live agents?
When running totally automated interactions with your customers, SIP Caller will remain more time connected to the call.
Features
How many phone systems do you need to connect to SIP Caller?
Usually you will connect SIP Caller to 1 Phone System only. Multiple Phone Systems might be required when your company has different branches with a Phone System for each branch.
Do you need to create custom callflows using the designer?
We provide templates for the most common use cases. The designer is only required when your interactions are not implemented by a standard template.
Will you use dynamic campaigns?
Enable this option if you need to add or remove numbers to call once the campaign has started.
Do you need reusable contact lists?
This feature allows creating a list of numbers to call, which you can reuse in multiple campaigns.
Do you need to play prompts using TTS and variable parts?
A prompt having a variable part lets you play different messages on different calls. For example, mention your customer's name, an expiration date associated with the recipient of the call, and so on.
Will you invite colleagues to your account?
You can invite collaborators to access the management console, assigning permissions to them.
Do you need to integrate SIP Caller with an external system?
You can use the REST API and webhooks provided by SIP Caller to integrate it with external systems.
Do you need AI to detect voicemails and handle call screeners?
An AI agent identifies whether a human, a voicemail or an IVR answered the call, and can handle automated call screeners on your behalf, for example pressing a key or telling who is calling.
Do you need AI agents to talk to your contacts?
An AI agent holds a natural conversation with the person who answers the call, following your instructions, collecting the information you need and transferring the call to a human agent when requested.
Do your AI agents need to integrate with external systems during the calls?
Connect your AI agents to MCP servers, so they can use calendars, CRMs and other external systems during the conversation, for example to book an appointment or look up a customer.
Your Recommended Plan
You must enable predictive dialer, progressive dialer or power dialer in order to determine the best plan for you.
