3CX v18 Users: Migrating to v20? SIP Caller Is Your Perfect Dialer Solution!

As 3CX recently announced, users still running version 18 must migrate to version 20 to continue accessing critical support services, including the 3CX forum and free support. This migration is crucial, but it comes with potential challenges for those utilizing Call Flow Designer (CFD) dialers.

CFD Dialers: The Challenges in v20

If you're using a CFD-built dialer in 3CX v18, be aware that upgrading to v20 may affect your current instances. In some cases, users will need to make significant changes to get their CFD dialers to function properly. If this is your case and didn’t upgrade to v20 yet, ensure that you take some time to verify how your app works in v20 before upgrading.

SIP Caller is Here to Help: Seamless Compatibility with 3CX v20

Here’s where SIP Caller comes in as the ideal solution. Our product is fully compatible with 3CX v20, ensuring that you won’t experience any disruptions in your outbound calling campaigns when you upgrade. SIP Caller works effortlessly, providing a smooth migration path.

But compatibility is just the beginning. SIP Caller offers a wide range of additional benefits that make managing and scaling your call campaigns easier than ever:

  • User-Friendly Management Console: Set up and control your call flows and campaigns with ease, all from a clean and intuitive interface.
  • Built-in Reports: Gain valuable insights into your call campaign performance with built-in reporting features, available at the click of a button. From call by call reports, to sophisticated charts analyzing metrics in different formats, the reporting capabilities provided by SIP Caller will give you the tools you need to make important business decisions.
  • Effortless Campaign Management: Easily add or remove numbers, adjust call flows, and view detailed analytics, all in real-time.
  • Scalable and Reliable: SIP Caller is built to handle campaigns of all sizes, ensuring reliability whether you’re making hundreds or thousands of calls.

Enhance your 3CX Solution Today

If you’re planning to migrate from 3CX v18 to v20 and you’re using a CFD dialer, it’s time to consider SIP Caller. By doing so, you’ll have a user-friendly solution that enhances your call campaign management, improving your overall 3CX experience.

Contact us today to learn how SIP Caller can ensure a seamless transition to 3CX v20 while providing a great dialer experience!



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