At SIP Caller, we understand the evolving needs of businesses, especially those using 3CX, a well-regarded communications system targeted at mid to large-sized enterprises. 3CX offers a robust PBX system, and SIP Caller comes to complete its offer by providing great dialer capabilities.
In a recent 3CX blog post, 3CX outlined its long-term strategy, aiming to provide mid-range contact center solutions for medium to large enterprises. However, while 3CX is powerful, many contact centers still need an efficient, automated dialing solution to reach their full potential. That’s where SIP Caller comes in.
SIP Caller extends the functionality of 3CX by adding a predictive dialer. For enterprises that need to scale their outreach efforts, whether for sales, support, or notifications, SIP Caller automates the process, improving efficiency and productivity.
By adding SIP Caller to your 3CX system, you get a complete contact center solution that includes automated dialing, a critical feature that enhances current 3CX’s built-in capabilities. This positions your business to stay ahead of the curve in delivering outstanding customer service.
For businesses using 3CX, SIP Caller is not just an add-on; it’s an essential tool that aligns perfectly with the 3CX roadmap. With the combined power of 3CX's PBX and SIP Caller’s dialer, your business can achieve higher levels of productivity and customer engagement.
A regional Google Cloud outage caused by a power event took our London infrastructure offline today, and campaigns in the Europe - United Kingdom (London) region stopped making calls. The issue is now fully resolved. We explain what happened, apologize for the interruption, and show how to switch your phone system to the next nearest region, such as Milan, so your campaigns keep calling if it ever happens again.
The past few weeks have been an exciting journey for the SIP Caller team as we traveled across Europe to meet with distributors, partners, and industry professionals. While video calls have become part of everyday business, nothing replaces the value of meeting face-to-face, exchanging ideas, and discussing the future together. Our tour took us to three incredible destinations, each reinforcing the importance of collaboration and the strong partner network that continues to drive SIP Caller forward.
This July, the SIP Caller team will embark on an exciting journey across Europe, meeting with distributors, partners, and industry professionals while sharing the latest developments in our platform. As SIP Caller continues to expand globally, these face-to-face meetings are an invaluable opportunity to strengthen relationships, exchange ideas, and discuss the future of outbound communications, automation, and customer engagement.
