AI Conversational Agents

Let AI conduct your outbound calls, with personalized, intelligent conversations that adapt to every contact.

Create Your AI Agent in Minutes

From the SIP Caller console, create an AI Conversational Agent and give it everything it needs: a persona, a purpose, and the context to make every call feel personal and relevant. Your agent will know who it is calling and why, before the call even connects.

Define your agent once, then let SIP Caller handle the rest. Each call is driven by a unique context built automatically from your campaign data, ensuring no two conversations are identical.

1
Create and configure your agent directly from the SIP Caller console
2
Provide instructions, a persona, and contextual knowledge
3
Supply per-call context: who is being called and why
4
Launch your campaign, the AI agent does the talking

Every Call Is Unique

Use variable placeholders in your agent's instructions to inject real customer data for each contact. Your agent will greet people by name, reference their specific account details, and speak directly to their individual situation, every single time.

Variable fields can include virtually any data point relevant to your business, making each interaction feel tailor-made rather than automated.

Customer name for a personalized greeting

Invoice amounts, outstanding balances, and due dates

Appointment dates, times, and locations

Product names, order numbers, and any custom field your business needs

Define Goals, Get Results

Assign a clear goal to your AI agent, such as confirming an appointment, collecting a payment commitment, or verifying customer information. The agent works toward that goal throughout the conversation and reports back a structured outcome when the call ends.

Results are immediately visible in your SIP Caller reports and can trigger webhooks for full automation. Your CRM, scheduling system, or backend platform can act on call results the moment they happen, closing the loop without any manual intervention.

Define a goal for the call (confirm, collect, verify, inform, and more)
Agent reports the outcome: success, failure, or partial result
View results in real-time dashboards and historical reports
Trigger webhooks to automate downstream actions instantly
Integrate with CRMs, scheduling systems, and business platforms

Connect Your Agent to Your Systems

New: MCP servers

Connect your AI agents to MCP servers, and they can work with your calendars, CRMs, and other business systems while they talk to your contacts. Your agent can check availability and book an appointment, look up a customer's details, or register the outcome of the call, all during the conversation.

Many services already publish their own MCP server, and SIP Caller connects to them securely, with OAuth 2.0, automatic registration, or API keys. You choose exactly which tools each agent can use, so it only has what it needs for the call, and your AI costs stay under control.

Connect to calendars, CRMs, and any service that provides an MCP server
Book appointments, look up contacts, and update records during the call
Choose exactly which tools each agent can use
Secure connections using OAuth 2.0, automatic registration, or API keys
Track every tool invocation, successful or failed

Your AI agent

During the call

MCP

Calendars

CRMs

Any MCP server

Seamless Transfer to a Human Agent

AI agent

Talks with your contact

Contact asks for a human

SIP Caller

Transfers the call instantly

Full conversation context

Your human agent

Picks up where the AI left off

At any point during the conversation, the contact can ask to speak with a human agent, and SIP Caller handles the transfer instantly and gracefully, without any awkward pauses or dead air.

When the transfer happens, SIP Caller passes the full conversation context to the receiving agent. They know who they are speaking to, what was discussed, and what the AI was working to accomplish, so the contact never has to repeat themselves.

Contact can request a human agent at any moment
SIP Caller transfers the call automatically
Full conversation context is forwarded to the receiving agent
Configurable transfer destination: queue, extension, or specific agent

Powered by Gemini, Grok, and OpenAI

SIP Caller AI Conversational Agents are powered by Google Gemini, Grok, and OpenAI. Connect your own account with any of these providers, AI costs flow directly to them, with no markup or hidden fees from SIP Caller.