We're excited to announce two new additions to the SIP Caller REST API that give you deeper insight into your campaigns and help improve your automation and reporting workflows.

📄 1. Get Call Details Report for a Campaign

You can now retrieve detailed call data for any campaign using a new REST API method. This includes:

• Call timestamps
• Call duration
• Destination numbers
• Call outcomes (e.g., answered, busy, failed)
• And more...

This API is ideal for integrating SIP Caller data into your own dashboards or for triggering automated processes based on call results.

📋 2. Get Number Details Report for a Campaign

This method allows you to track the status of each number in the context of a campaign. Each number will have one of the following statuses:

• NotContacted: The number has not been dialed yet.
• Contacting: SIP Caller is currently attempting to call the number.
• Blacklisted: The number is on the blacklist and won't be contacted.
• Success: The call was successfully completed.
• RetryPending: The number is scheduled for a retry.
• Failure: All call attempts have failed.
• Deleted: The number was removed from the campaign.

This is especially useful for managing retries, analyzing deliverability, or syncing campaign status with your own CRM or backend systems.

✅ Example Use Cases

• Export call records to your internal reporting tools.
• Monitor number statuses and automate follow-ups or retries.
• Build custom dashboards for real-time campaign tracking.

📚 Documentation

For full details, including endpoints and request parameters, check out our API documentation.

These updates are part of our ongoing effort to provide more flexibility and transparency to our users. If you have questions or feedback, feel free to reach out—we're always listening.

Stay tuned for more improvements coming soon!