Tipo de evento:
CampaignResumedSe envía cuando se vuelve a activar una campaña pausada. El payload contiene la configuración de la campaña, y el origin del cambio.
Valores posibles de los enums usados en el payload:
Estado de campaña
DraftActivePausedFinishedCanceledModo de discador
PowerPredictiveProgressiveAprovisionamiento de números
StaticDynamicSelección de números
FifoLifoPrioridad de números
RetryPendingNotContactedPrioridad de ejecución
HighNormalLowTipos de gestión de llamadas
CallflowAiAgentDetectores de tipo de respuesta
DisabledStandardAmdAgentTipos de tratamiento de respuesta desconocida
HumanVoicemailTipos de mensaje para buzón de voz
NeverOnFirstDetectionOnLastAttemptOnEveryAttemptPayload de CampaignResumed (v2)
{
"id": "01928329-e0ae-767b-831c-eb534f0ca3ce",
"object": "event",
"apiVersion": 2,
"createdAt": "2024-10-12T23:56:52.78",
"type": "CampaignResumed",
"data": {
"customer": {
"id": "0192830c-58a0-7be2-8e3d-dc8997d0a631",
"name": "SIP Caller (Demo account)"
},
"campaign": {
"id": "0192831a-fbbe-735f-b385-a3252781817d",
"name": "Campaign 1",
"phoneSystem": {
"id": "01928310-2d96-7a70-bdfc-4bcd24c22c95",
"name": "My Phone System",
"extension": {
"id": "07bcd1de-1e5d-47b5-99bf-b846c7a12f09",
"name": "SIP Caller Extension"
}
},
"dialer": {
"mode": "Power"
},
"state": "Active",
"numberProvisioning": "Static",
"numberSelection": "Fifo",
"numberPriority": "RetryPending",
"runningPriority": "Normal",
"startDate": "2024-10-12",
"endDate": "2024-10-13",
"timeZoneId": "America/Argentina/Buenos_Aires",
"callHandling": {
"$t": "Callflow",
"answerTypeDetector": {
"$t": "AmdAgent",
"amdAgent": {
"id": "019f8f68-f2d9-7ae9-9e8c-790ee1c1413a",
"name": "Voicemail Detector AI Agent"
},
"unknownAnswerTreatment": "Human",
"messageForVoicemail": {
"$t": "OnFirstDetection",
"callflow": {
"id": "019f8c61-daf6-762d-b23a-a0199de9cba3",
"name": "Leave voicemail"
},
"isCallRetryEnabled": true
}
},
"callflow": {
"id": "019f944f-d5ab-717e-a36f-06097fe6be3c",
"name": "Survey"
},
"ttsVoiceId": "azu-es-AR-ElenaNeural"
},
"varNames": [
"Customer Name",
"Due Balance"
],
"startedAt": "2024-10-12T23:48:05.603",
"endedAt": null
},
"origin": {
"user": {
"id": "0192830c-589d-7384-b157-f922afab9e55",
"name": "John Doe",
"email": "john.doe@example.com"
},
"ipAddress": "98.97.134.180"
}
}
}