Type d’événement :
CampaignPausedEnvoyé lorsqu’une campagne active est mise en pause. Pendant la pause, la campagne n’effectue pas de nouveaux appels. La charge utile contient la configuration de la campagne, ainsi que l’origin du changement.
Valeurs possibles des énumérations utilisées dans la charge utile :
État de la campagne
DraftActivePausedFinishedCanceledMode de numérotation
PowerPredictiveProgressiveProvisionnement des numéros
StaticDynamicSélection de numéros
FifoLifoPriorité des numéros
RetryPendingNotContactedPriorité d'exécution
HighNormalLowTypes de gestion des appels
CallflowAiAgentDétecteurs de type de réponse
DisabledStandardAmdAgentTypes de traitement de réponse inconnue
HumanVoicemailTypes de message pour messagerie vocale
NeverOnFirstDetectionOnLastAttemptOnEveryAttemptCharge utile CampaignPaused (v2)
{
"id": "01928323-1fcd-721d-ad19-8ce4cfc1c135",
"object": "event",
"apiVersion": 2,
"createdAt": "2024-10-12T23:49:30.185",
"type": "CampaignPaused",
"data": {
"customer": {
"id": "0192830c-58a0-7be2-8e3d-dc8997d0a631",
"name": "SIP Caller (Demo account)"
},
"campaign": {
"id": "0192831a-fbbe-735f-b385-a3252781817d",
"name": "Campaign 1",
"phoneSystem": {
"id": "01928310-2d96-7a70-bdfc-4bcd24c22c95",
"name": "My Phone System",
"extension": {
"id": "07bcd1de-1e5d-47b5-99bf-b846c7a12f09",
"name": "SIP Caller Extension"
}
},
"dialer": {
"mode": "Power"
},
"state": "Paused",
"numberProvisioning": "Static",
"numberSelection": "Fifo",
"numberPriority": "RetryPending",
"runningPriority": "Normal",
"startDate": "2024-10-12",
"endDate": "2024-10-13",
"timeZoneId": "America/Argentina/Buenos_Aires",
"callHandling": {
"$t": "Callflow",
"answerTypeDetector": {
"$t": "AmdAgent",
"amdAgent": {
"id": "019f8f68-f2d9-7ae9-9e8c-790ee1c1413a",
"name": "Voicemail Detector AI Agent"
},
"unknownAnswerTreatment": "Human",
"messageForVoicemail": {
"$t": "OnFirstDetection",
"callflow": {
"id": "019f8c61-daf6-762d-b23a-a0199de9cba3",
"name": "Leave voicemail"
},
"isCallRetryEnabled": true
}
},
"callflow": {
"id": "019f944f-d5ab-717e-a36f-06097fe6be3c",
"name": "Survey"
},
"ttsVoiceId": "azu-es-AR-ElenaNeural"
},
"varNames": [
"Customer Name",
"Due Balance"
],
"startedAt": "2024-10-12T23:48:05.603",
"endedAt": null
},
"origin": {
"user": {
"id": "0192830c-589d-7384-b157-f922afab9e55",
"name": "John Doe",
"email": "john.doe@example.com"
},
"ipAddress": "98.97.134.180"
}
}
}