Campaign Paused
Event type:
CampaignPausedSent when an active campaign is paused. While paused, the campaign doesn't make new calls. The payload contains the campaign configuration, and the origin of the change.
v2
Possible values
Possible values for the enums used in the payload:
Campaign state
DraftActivePausedFinishedCanceledDialer mode
PowerPredictiveProgressiveNumber Provisioning
StaticDynamicNumber selection
FifoLifoNumber priority
RetryPendingNotContactedRunning priority
HighNormalLowCall Handling Types
CallflowAiAgentAnswer Type Detectors
DisabledStandardAmdAgentUnknown Answer Treatment Types
HumanVoicemailMessage for Voicemail Types
NeverOnFirstDetectionOnLastAttemptOnEveryAttemptCampaignPaused payload (v2)
{
"id": "01928323-1fcd-721d-ad19-8ce4cfc1c135",
"object": "event",
"apiVersion": 2,
"createdAt": "2024-10-12T23:49:30.185",
"type": "CampaignPaused",
"data": {
"customer": {
"id": "0192830c-58a0-7be2-8e3d-dc8997d0a631",
"name": "SIP Caller (Demo account)"
},
"campaign": {
"id": "0192831a-fbbe-735f-b385-a3252781817d",
"name": "Campaign 1",
"phoneSystem": {
"id": "01928310-2d96-7a70-bdfc-4bcd24c22c95",
"name": "My Phone System",
"extension": {
"id": "07bcd1de-1e5d-47b5-99bf-b846c7a12f09",
"name": "SIP Caller Extension"
}
},
"dialer": {
"mode": "Power"
},
"state": "Paused",
"numberProvisioning": "Static",
"numberSelection": "Fifo",
"numberPriority": "RetryPending",
"runningPriority": "Normal",
"startDate": "2024-10-12",
"endDate": "2024-10-13",
"timeZoneId": "America/Argentina/Buenos_Aires",
"callHandling": {
"$t": "Callflow",
"answerTypeDetector": {
"$t": "AmdAgent",
"amdAgent": {
"id": "019f8f68-f2d9-7ae9-9e8c-790ee1c1413a",
"name": "Voicemail Detector AI Agent"
},
"unknownAnswerTreatment": "Human",
"messageForVoicemail": {
"$t": "OnFirstDetection",
"callflow": {
"id": "019f8c61-daf6-762d-b23a-a0199de9cba3",
"name": "Leave voicemail"
},
"isCallRetryEnabled": true
}
},
"callflow": {
"id": "019f944f-d5ab-717e-a36f-06097fe6be3c",
"name": "Survey"
},
"ttsVoiceId": "azu-es-AR-ElenaNeural"
},
"varNames": [
"Customer Name",
"Due Balance"
],
"startedAt": "2024-10-12T23:48:05.603",
"endedAt": null
},
"origin": {
"user": {
"id": "0192830c-589d-7384-b157-f922afab9e55",
"name": "John Doe",
"email": "john.doe@example.com"
},
"ipAddress": "98.97.134.180"
}
}
}
