Campaign Resumed
Event type:
CampaignResumedSent when a paused campaign is activated again. The payload contains the campaign configuration, and the origin of the change.
v2
Possible values
Possible values for the enums used in the payload:
Campaign state
DraftActivePausedFinishedCanceledDialer mode
PowerPredictiveProgressiveNumber Provisioning
StaticDynamicNumber selection
FifoLifoNumber priority
RetryPendingNotContactedRunning priority
HighNormalLowCall Handling Types
CallflowAiAgentAnswer Type Detectors
DisabledStandardAmdAgentUnknown Answer Treatment Types
HumanVoicemailMessage for Voicemail Types
NeverOnFirstDetectionOnLastAttemptOnEveryAttemptCampaignResumed payload (v2)
{
"id": "01928329-e0ae-767b-831c-eb534f0ca3ce",
"object": "event",
"apiVersion": 2,
"createdAt": "2024-10-12T23:56:52.78",
"type": "CampaignResumed",
"data": {
"customer": {
"id": "0192830c-58a0-7be2-8e3d-dc8997d0a631",
"name": "SIP Caller (Demo account)"
},
"campaign": {
"id": "0192831a-fbbe-735f-b385-a3252781817d",
"name": "Campaign 1",
"phoneSystem": {
"id": "01928310-2d96-7a70-bdfc-4bcd24c22c95",
"name": "My Phone System",
"extension": {
"id": "07bcd1de-1e5d-47b5-99bf-b846c7a12f09",
"name": "SIP Caller Extension"
}
},
"dialer": {
"mode": "Power"
},
"state": "Active",
"numberProvisioning": "Static",
"numberSelection": "Fifo",
"numberPriority": "RetryPending",
"runningPriority": "Normal",
"startDate": "2024-10-12",
"endDate": "2024-10-13",
"timeZoneId": "America/Argentina/Buenos_Aires",
"callHandling": {
"$t": "Callflow",
"answerTypeDetector": {
"$t": "AmdAgent",
"amdAgent": {
"id": "019f8f68-f2d9-7ae9-9e8c-790ee1c1413a",
"name": "Voicemail Detector AI Agent"
},
"unknownAnswerTreatment": "Human",
"messageForVoicemail": {
"$t": "OnFirstDetection",
"callflow": {
"id": "019f8c61-daf6-762d-b23a-a0199de9cba3",
"name": "Leave voicemail"
},
"isCallRetryEnabled": true
}
},
"callflow": {
"id": "019f944f-d5ab-717e-a36f-06097fe6be3c",
"name": "Survey"
},
"ttsVoiceId": "azu-es-AR-ElenaNeural"
},
"varNames": [
"Customer Name",
"Due Balance"
],
"startedAt": "2024-10-12T23:48:05.603",
"endedAt": null
},
"origin": {
"user": {
"id": "0192830c-589d-7384-b157-f922afab9e55",
"name": "John Doe",
"email": "john.doe@example.com"
},
"ipAddress": "98.97.134.180"
}
}
}
